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Employment 2017-11-03T15:00:30+00:00

Receptionist (Full Time) — San Marcos, TX Office

This position supports the RiverCity Team in the creation of a curated consumer experience. The position requires consistency and professionalism, strong organizational skills, and a becoming attitude. The Receptionist will act as a member of a cohesive and ambitious team and must communicate effectively with co-workers and customers to maintain a seamless and efficient operation.

Responsibilities:

As a Receptionist, your responsibilities include but are not limited to:
• Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
• Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
• Address customer related issues in a prompt, polite, and effective manner.
• File, sort and organize vendor and customer information in an easily-accessible manner for the rest of the team.
• Conduct regular business plan reviews to ensure company goals and strategies are understood, achieved, and implemented.
• Maintain confidentiality of customer, team and vendor information.
• Open, read, route, and distribute incoming mail
• Other tasks as specified by the General Manager.

Reporting Relationship:

This position currently reports to the General Manager.

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Education and Experience:

• Equivalent combination of High School education and related customer service and secretarial experience is accepted.
• Previous Office Experience is Required.

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Requirements:

• Must be detail oriented.
• Effectively solves issues and creates solutions to customer and team needs and problems.
• Works cooperatively to maintain functional relationships with Management and colleagues.
• Upholds and furthers the positive company image and brand, both in-person and online.
• Is well-organized and able to manage multiple projects and meet deadlines.
• Capable of directing phone calls and effectively communicates through email and texting.
• Is a strong communicator with well-developed written and verbal skills; able to write memos, emails, and notes free of grammatical/ spelling error.
• Maintains a courteous, cheerful, and professional demeanor at all times.
• Is an independent and quick worker.
• Can thrive under pressure and handle increased volume of work during peak sale seasons.
• Boasts an excellent driving record.
• Is proficient with computers.
• Perform light physical work such as computer work, reaching, standing, driving, and walking. May be required to lift up to 15 lbs regularly and up to 25 lbs occasionally.

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Some paid holidays (for full time positions)
Company Benefits available (for full time positions)
Health Care available (for full time positions)

Click here to contact us if you  meet the criteria above and would like to join our team!

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Warehouse Workers — San Marcos, TX Office

As our company is rapidly expanding, we are currently seeking full time and part time warehouse employees at our San Marcos location. We are seeking friendly, reliable, self-motivated individuals who are dedicated to helping our customers have a great experience with our company. Candidates must understand and care about satisfying customers and have the communication skills, attention to detail, and problem solving abilities to produce orders.

Responsibilities:

As a Warehouse Worker, your responsibilities include but are not limited to:
• Perform an array of functions that include receiving and process incoming stock and materials.
• Preparing and completing warehouse orders for delivery or pickup according to schedule.
• Report any discrepancies, and ensure accuracy of orders – quantities, placement, and garments.
• Safely operate and preventatively maintain warehouse equipment.
• Communicate and cooperate with supervisors and coworkers.
• Follow quality service standards and comply with procedures, rules and regulations.
• An ideal candidate will be comfortable lifting a variety of items.
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Requirements:

• Must be detail oriented.
• Be a team player in our supportive and fast-paced environment.
• Ability to troubleshoot basic problems.
• Keep our quality standards high.
• Keep a clean and safe working environment and optimize space utilization.
• Some weekend availability may be required at times.
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Some paid holidays (for full time positions)
Company Benefits available (for full time positions)
Health Care available (for full time positions)

Click here to contact us if you  meet the criteria above and would like to join our team!

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